The four Maritime Universities in Norway have renewed the confidence in us by purchasing
an extensive support program. The support program includes periodic maintenance,
on call visits, replacement of spares, software and hardware updates and a 24 hour
help desk service. Included in the package is conversion of older engine room simulators
from Unix to PC platform, and replacement of older ARPA radars. The contract has
a five year duration and covers their whole fleet of KONGSBERG simulators.
As Jan Roger Lie, Area Sales Manager says "Customer satisfaction is our most
important measure of quality. We strive to give our products high reliability, ease
of operation and top quality support".