To increase our level of service we give you a single phone number for emergency
product support, +47 815 35 355. Through this number you can reach us from
anywhere in the world. The phone number is manned with senior product specialists
24 hours a day 7 days a week.
For mission-critical operations, Support 24 can be extended to include remote
diagnostics. Our remote diagnostics service allows us to assist you with mission
critical operations, keeping your systems available through the telecommunications
World wide presence
We have service and support centres at strategic locations around the world.
All work is carried out under the supervision of an account manager. Your account
manager ensures continuity and work closely with your personnel to optimise system
availability and performance. Under his direction, using local inventory of spare
parts, our well-qualified field engineers help you quickly and efficiently.
Product and system upgrades can improve your vessel's operations and reduce maintenance
costs. Continues research and development ensures that existing systems can be extended
or upgraded using standard upgrade kits. New operational requirements can be met,
and lower maintenance costs and improved operation justify the investment. Our product
renewal programmes make sure your systems remain competitive throughout the life-time
of your vessels.