We understand the importance of having the right parts, available in the right place, at the right time. Working in close collaboration with our customers we have now developed a Spares
Transformation Programme (STP) to further improve our customer response times.
This programme will streamline our operations to reduce lead-times, increase spares availability, and allow customers to track the status of their spares delivery in real-time.
To support the programme, we have opened a dedicated Marine Parts Service Centre (MPSC) to process spares quotations and orders centrally. This is underpinned by an improved logistics and IT
infrastructure, which will enable us to deliver high-quality support to our customers, wherever they are in the world.
Our local representatives will continue to respond to your support requirements 24/7. If you would like to learn more about how this enhanced service delivery will benefit you, please contact your
nearest Kongsberg Maritime Office.
24/7 Technical support
Our 24/7 technical support team is there to help at any time of day or night wherever your vessel is located. They manage your call from the time it is received to the time the issue is resolved.
Contacting any of these numbers will put you through to our global support team: